SHIPPING AND DELIVERY
WHAT IS THE RETURN POLICY?
You can request a return within 14 days of delivery of the order. The product must be returned intact, unused, and complete with the original S&S Silk packaging.
ARE THERE PRODUCTS FOR WHICH RETURNS ARE NOT PERMITTED?
Customized or made-to-order products cannot be returned, except in cases of defects or non-conformity of the product received.
WHEN WILL I RECEIVE MY ORDER?
Orders are prepared with particular care before shipping. Delivery times are indicated at the time of purchase and may vary depending on the destination.
WHERE ARE S&S SILK PRODUCTS MADE?
Every S&S Silk creation is printed and packaged in Como, the symbolic home of the Italian silk tradition and the inspiration behind our brand.
WHAT IS THE SHIPPING COST?
Shipping costs are calculated automatically at checkout based on the order destination. Any promotions or thresholds for free shipping will be indicated directly on the website.
HOW CAN I TRACK MY ORDER?
Once your order has shipped, you’ll receive an email with a tracking code so you can follow its delivery.
DO YOU ALSO SHIP INTERNATIONALLY?
Yes, S&S Silk also ships internationally. Delivery times and costs are calculated based on the destination at checkout.